CONFLICT MANAGEMENT
We work with Corporate Teams, Local and State Governments, Elected Officials, and Lawyers.
THE COST OF WORKPLACE CONFLICT
Workplace conflict costs Australia $10.1 billion annually. 80% of staff turnover is due to unsatisfactory relationships with work colleagues. Workplace conflict also results in lost productivity, poor employee morale, and high levels of stress and depression.
A recent report into the Culture of Local Government in Victoria highlighted the fact that poor councillor conduct brings Local Councils into disrepute and undermines the principles of good governance. This type of conflict has a detrimental effect on Council performance and damages public trust.
Whether your dispute is a disagreement with a work colleague, a friend, or a family member, I can help you navigate the conflict and get a good outcome.
Our mission is to help you improve the quality of your conversations because better conversations lead to better decisions. We help you get smarter about how you respond rather than reacting when you are triggered. We have incorporated learnings from mediation, conflict resolution, coaching, alternative dispute resolution, negotiation, and neuroscience into our work to bring you insightful strategies on how to cultivate healthy conflict.
CONSTRUCTIVE CONFLICT RESOLUTION
OUR FOUR-STEP PROCESS
A four-step process helps you to identify the high conflict, develop a strategy from insights and information and start to rebuild the relationship.
THE BENEFITS OF USING OUR EXPERTISE
Improved interpersonal relationships and increased collaboration.
Ability to navigate conflict effectively.
Better decision-making and productive conversations.
Higher employee retention.
Increased productivity.
Avoid legal disputes.
Improved wellness of employees.
HOW YOU CAN WORK WITH US
STRATEGY SESSIONS
Coaching sessions where we offer you targeted one-on-one support to deal with conflict that you are facing. This can be conducted in person or online.
WORKSHOPS / MASTERCLASSES
We can develop bespoke short and long-term programs incorporating role-plays for teams. We customise the training to upskill your people in conflict intelligence.
BOOKLETS AND DOWNLOADABLE PDFs
We can create booklets with relevant information for your team on mutually agreed topics showcasing our expertise to meet your objectives.
Licia Heath – CEO – Women for Election, Australia